Privacy Policy - Lost Library

Welcome to LostLibrary.org. We are committed to protecting your privacy and safeguarding the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase digital products from our store.

1. 📥 What Information We Collect

We collect limited personal information necessary to process orders, provide customer service, and improve your experience on our website. This includes:

Name
Email address (required for purchases)
Billing information (processed securely by third-party payment gateways)
Purchase history
Technical data (IP address, browser type, device information)
Site behavior data (pages visited, time spent, clicks — collected via cookies)

We do not collect or store credit card information. All payments are handled through secure third-party providers like Stripe or cryptocurrency gateways.

2. 🛒 How We Use Your Information

We use your information for the following purposes:

To deliver your purchased ebooks
To communicate with you regarding your orders
To provide customer support
To improve our website experience
To send occasional product updates or promotions (only if you opt in)

We will never sell, rent, or trade your information to third parties for marketing purposes.

3. 🍪 Cookies & Tracking

We use cookies and analytics tools (like Google Analytics) to:

Understand how visitors use our site
Improve site performance
Offer personalized product suggestions

You may disable cookies through your browser settings, but some features of the site may not work properly without them.

4. 🛡️ How We Protect Your Data

We use secure servers, SSL encryption, and industry-standard security measures to protect your personal data. All file downloads are served through secure methods, and access is limited to authorized users only.

5. 🧾 Third-Party Services

We work with trusted third-party tools and gateways, such as:

Paypal or cryptocurrency processors for secure payments
Email services for transactional communication
Analytics tools for performance insights

Each of these providers has their own privacy policies and security standards.

6. 🗂️ Data Retention

We retain your information only as long as necessary:

Purchase records: for tax and legal compliance (typically 5–7 years)
Email data: until you unsubscribe
Cookies: typically expire within 1–12 months

You may request deletion of your account and data at any time.

7. 🌍 International Users & GDPR

If you are located in the EU/EEA, you have rights under the General Data Protection Regulation (GDPR), including the right to:

Access your data
Request correction or deletion
Restrict or object to certain types of processing
Request a copy of your personal data in portable format

To exercise these rights, contact us at: lostlibraryorg.com

8. 🔄 Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in the law or our business. When we do, we’ll update the date at the top of this page.